Legal Information

Bajiwalla's Privacy Policy

Your personal information is completely safe with us. This page clearly explains how bajiwalla collects, uses, and protects your data.

Last Updated: January 2026

Why we value your privacy

Our six core commitments to protecting your data on bajiwalla

SSL encryption protection

All data transmitted on Bajiwalla is secured with SSL/TLS encryption, keeping your personal and financial information out of reach of third parties.

Your Data Is Never Sold

Your personal information is never sold to third parties. bajiwalla only collects the data necessary to operate the platform.

You Are in Control of Your Data

You can view, correct, or request deletion of your stored data at any time. Your privacy is in your hands.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits are conducted to ensure there are no vulnerabilities.

Transparent Cookie Policy

Bajiwalla is fully transparent about what cookies it uses and why. You can disable cookies at any time if you prefer.

Notice of Changes

Members are notified in advance of any changes to the Privacy Policy, so you'll always stay up to date.


Your Data Rights

Rights you have as a bajiwalla member

Right to access

You may request to know what information Bajiwalla holds about you.

Right to Rectification

If your account contains incorrect information, you can submit a request to have it corrected.

Right to erasure

You may request deletion of your data after closing your account.

Right to restrict processing

You can object to your information being used for specific purposes.

Right to Data Portability

You may request an export of your data in a portable format.

Right to Lodge a Complaint

You may raise any privacy-related complaint directly with us.


What Information We Collect

The table below clearly outlines what information bajiwalla collects and why

Data Type Example Purpose of Collection
Identification information Name, date of birth, national ID To complete account verification and KYC
Contact Information Mobile number, email address To send account confirmations and important notifications
Financial Information BKash/Nagad number, transaction history To process deposits and withdrawals
Device information IP address, browser type, operating system For security monitoring and fraud prevention
Usage Data Betting history, session duration, preferred games To improve our services and deliver a personalized experience
Cookies & tracking data Session cookies, performance cookies To ensure site functionality and improve the user experience

This Privacy Policy applies to the bajiwalla.net website and the Bajiwalla app. By using Bajiwalla, you are considered to have agreed to this policy, so please read it carefully in full.

1 Introduction & applicability

Bajiwalla (bajiwalla.net) is a trusted online betting platform for members in Bangladesh. We believe protecting your privacy is not just a legal obligation — it is a core commitment we make to you.

This Privacy Policy explains what personal data Bajiwalla collects, why it is collected, how long it is retained, and how it is kept secure. This policy applies equally to the bajiwalla.net website, mobile app, and all of our digital services.

By creating an account, browsing the website, or using any of our services on Bajiwalla, you are fully accepting this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

Please note: This Privacy Policy may be updated from time to time. Members will be notified of any changes via email or through the platform.

2 Data Collection Methods

Bajiwalla collects your information in two main ways:

Direct collection

When you provide information directly, such as:

  • Providing your name, mobile number, and email when filling out the registration form
  • Uploading a national ID or passport photo for KYC verification
  • Providing payment details during a deposit or withdrawal
  • Information provided when contacting our support team
  • Any information updated in your profile settings

Automatic Collection

Certain information is collected automatically when you use Bajiwalla:

  • Your device's IP address and geographic location
  • Browser type, version, and operating system
  • Time spent on the site and which pages were visited
  • Cookie & Local Storage Data
  • Betting and gaming activity logs

This automatically collected data is primarily used to ensure platform security and improve the user experience.

3 How We Use Your Information

Bajiwalla uses the information it collects solely for the following purposes:

  • Account management: To create, verify, and manage your account.
  • Service Delivery: To keep betting, gaming, and payment services running without interruption.
  • Security: To detect and prevent fraud, money laundering, and illegal activity.
  • Customer Support: To address your complaints and resolve any issues you encounter.
  • Legal Obligation: To comply with applicable laws and regulatory authority guidelines.
  • Improvement & Research: To improve platform performance and enhance the user experience.
  • Promotions: To send you bonuses, offers, and updates with your consent.

Bajiwalla never sells your data to advertisers or third parties. Your information is used solely to provide you with a better service.

4 Data Sharing Policy

Bajiwalla does not share your personal information with third parties. However, sharing may occur in the following limited circumstances:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions.
  • Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Security Agencies: Relevant authorities may be provided with information to help detect fraud or criminal activity.
  • Technology partners: Trusted technology partners may process limited data to keep the site functioning properly.

Any third party that processes data on behalf of bajiwalla is bound by strict confidentiality agreements and may only use the data for its designated purpose.

5 Cookie Policy

Cookies are used on the bajiwalla website and app. They are small text files stored on your device that help improve site functionality.

Types of cookies we use

  • Essential Cookies: These cookies are essential for maintaining your login session and keeping core site functionality running. They cannot be disabled.
  • Performance cookies: Used to analyze which sections of the site see the most traffic. This helps improve site speed and overall performance.
  • Functional Cookies: Used to remember your language preference, theme settings, and other personal preferences.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability of some site features.

6 Data Retention Period

How long Bajiwalla retains your data depends on the type of information and applicable legal requirements:

  • Account information: For as long as your account is active, and for a minimum of 5 years after closure (as required by law).
  • Financial Transaction Records: A minimum of 5 years, in accordance with international financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Communication records: Customer support communications are retained for up to 3 years.
  • Cookie Data: Session cookies are deleted when the browser is closed; performance cookies last up to 1 year.

Once the designated retention period has passed, data is securely deleted or anonymized so that no individual can be identified.

7 Minor's privacy

Bajiwalla does not knowingly collect information from or provide services to anyone under the age of 18. Age verification is conducted at the time of registration.

If a parent believes their child has created an account on Bajiwalla, please contact us at support@bajiwalla.net. We will promptly close the account and delete all associated data.

Warning: Keep minors away from online betting. Parents are responsible for guiding their children on safe and appropriate use of devices and the internet.

8 Third-Party Links

The Bajiwalla website may occasionally contain references to third-party sites. These external sites have their own privacy policies, and Bajiwalla is not responsible for their content or practices.

We recommend reading the privacy policy of any third-party site before visiting it. bajiwalla's own payment partners, such as bKash and Nagad, are governed by their own respective privacy policies.

9 Policy Changes

Bajiwalla reserves the right to update or modify this Privacy Policy at any time. When changes are made, the following steps will be taken:

  • The "Last Updated" date at the top of the page will be revised.
  • A notice will be sent to your registered email for any significant changes.
  • A notification about the changes may be displayed when you log in to the platform.

Your continued use of bajiwalla after any changes will be considered acceptance of the updated policy. We encourage you to review this page periodically.

10 Contact Us

For any questions about the Privacy Policy, data access requests, or complaints, please get in touch with us:

  • Email: support@bajiwalla.net
  • Live Chat: Click the chat button in the bottom-right corner of the site
  • Business hours: Seven days a week, 9:00 AM to 11:00 PM

We aim to respond within 48 hours of receiving your request. For more information, please visit our FAQ Page View or About Us Read.

Your trust is our strength. Bajiwalla is fully committed to protecting your privacy and keeping your information secure.

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